Electronic World Privacy Policy
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Privacy Policy

​1.Online Privacy Policy

Your right to privacy is important to us We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the internet and other products and services we may be able to market to you. We are fully registered under the Data Protection Act 1998 and ensure we comply with all protection the Act affords to you. Further information on the Act is on the internet at www.dataprotection.gov.uk. We use the data protection padlock symbol below to show when we gather personal data from you.

2. Subscription

In some areas of our web site, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include where you subscribe to (our online newsletters) or provide feedback to us through contact form or when you complete any online survey we may offer from time to time. When you do so, we ask you to give us your name, email address and other personal information that will be needed to supply the services to you. ( In relation to online newsletters you can 'unsubscribe' at any time.) We may use your personal data for future email mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate to you.

We use cookies on the site. We do not send random marketing emails to personal email addresses (spam)

The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information except if we sell the whole or part of our business.

3. Trading from our web site

Making sure you can buy safely online is a priority for us and we have made strenuous efforts to ensure that Store security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use standard technology to allow for the encryption of:
*Potentially sensitive information such as your name and address
*Critically-sensitive information like your credit card number

We hope that once you understand the measures we take to help ensure secure transactions and privacy, and the steps you can take yourself, you will be as happy about the safety of your online transaction and order as we are.

We have no desire to infringe your privacy while using our site and we will never provide your personal information to anyone else except if we sell our business in whole or in part.

4. Further Information on Data Protection and Personal Privacy

For further information from us on data protection and privacy contact:

Address:
Electronic World
208 Bromford Lane
Erdington
Birmingham
B24 8DL

Tel: 0121 769 2623


Use of this site is subject to our Terms and Conditions 
Electronic World Limited is a company registered in England.
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About Electronic World

208 Bromford Lane
Erdington
Birmingham
B24 8DL

Customer Center

Sales: 0121 769 2623 Wholesale: 0121 769 2623 opening hours mon-fri am 09:00 - pm 17:30 sat am 9:00 - pm 15:30

Store Locator

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There are 3 easy ways to buy:


Home delivery:

- We have now started delivering right to your door! Alternatively you can collect free of charge from one of our 7 branches (see steps below)

- Not all items are available for home delivery, however, for example plasma televisions due to weight restrictions and clearance items. Items available for home delivery will have the 'delivery available' icon visible on the specific product page just above the price.

- You can pay in full online and follow the steps on the website, charges will be added to your order when 'standard delivery' option is selected.

- Alternatively, you can pay in full over the phone via our sales team available on 0121 769 2623.

- Delivery can take a minimum of 2 working days, depending on stock availability.

Please note: We can only deliver to the card billing address for security reasons. If delivery address and card address do not match we may ask to see ID to confirm your identity and/or address. This can be done by via email.


Pay online and collect:

- Click on "Buy Now" which will take you to the shopping basket. Follow the details online.

- You will be asked to select 1 of the 6 Electronic World depots from where you would like to collect your TV (see the 'Store Locator' on the bottom right corner of the website for more details on the 6 Electronic World locations).

- Follow the step by step payment pages to complete your order.

- We will transfer your TV free of charge to your chosen Electronic World depot and will telephone you to arrange a mutually convenient time for you to collect your purchase. You should take the card you paid with, and proof of name and address details with you when you go to collect (driving license/house bill/bank statement). The TV will be demonstrated to you and then it is yours to take away!

Please note: Failure to produce the card and relevant ID means we are unable to release goods on collection.


Or


Pay a deposit over the phone and remaining balance on collection:

- Ring our dedicated sales team on 0121 769 2623 (During office hours Monday-Saturday 9am-5.30pm) to pay a £50 deposit by credit/debit card over the phone. This will reserve the TV for you.

- We will transfer the TV free of charge to your choice of Electronic World depot and will telephone you to arrange a mutually convenient time for you to collect your purchase.

- You can pay the balance on collection by cash or credit/debit card. You should take the card you paid with and proof of name and address details with you when you go to collect (driving license/house bill/bank statement). The TV will be demonstrated to you and then it is yours to take away! Please note: Failure to produce the card and relevant ID means we are unable to release goods on collection

Please note your credit/debit card WILL NOT BE CHARGED until we have arranged the transfer of the TV to your chosen Electronic World branch. We DO NOT charge for items that are out of stock until the item is in stock and arrangements for collection have been made.

There is free parking outside each Electronic World depot

Please see the FAQ page for more information on buying from us



"Graded" televisions are items that High Street retailers can't sell on for various reasons. This may be because the TVs are surplus stock, end of line/discontined models, 30 day customer returns, unwanted gifts, or items with damaged packaging.

When the TVs come into us at Electronic World they are technically tested, processed, repackaged and offered for sale. Before sale, all televisions undergo a comprehensive quality control process by our engineers. In the majority of cases the item will be supplied with its original packaging and will be "as new" - the items we sell are not used. If the original packaging is not supplied we will supply other secure packaging to keep the TV well protected in transit.

All TVs sold on this website carry a 12 month 'return to base' warranty provided by ourselves (unless otherwise stated). Our guarantee on all of our products demonstrates our confidence in each and every product we sell. Upon collection the TV is unwrapped and you are given a demonstration of the TV for your peace of mind. This really is an amazing way to save hundreds off "Brand New" prices without sacrificing any of the quality or performance!